Shane does an amazing job as Sr. Loan Officer. He’s responsive, extremely knowledgeable, thorough, dependable, and professional in every aspect. His focus on delivering the best service possible is beyond commendable. Shane is among the top Loan Officers in AZ!
– Ryan B.
Shane is mortgage professional that will deliver excellent results and will ensure that your loan closes on or before your scheduled close of escrow. I highly recommend him!
– Brent B.
With the mortgage industry experiencing dramatic changes since our last mortgage was processed, we really needed some guidance and hand-holding during refinancing. As two very particular professionals, we expect constant communication, devoted customer service, and follow-through, particularly when we are partnering with an organization and spending a lot of money as we did in this case. Shane was simply outstanding in that regard. He was patient when we were not. He listened and worked through our concerns professionally and enthusiastically. He escalated issues to the proper leadership when our questions or issues required their attention. He came to our home several times to facilitate the paperwork and drove our closing documents to us out of town when we were on Christmas vacation. While the entire process can be somewhat invasive and difficult, even for those who have had multiple mortgages over the last decade or two, Shane’s commitment to our success made it tolerable and we would call upon Shane again for our next mortgage adventure. Shane works from the heart and that rare quality is to be commended. For all the challenges inherent in the mortgage and refinancing process, Shane’s character and commitment makes him the perfect partner when walking this path.
– Dave R.